Privacy Policy

The Florelle values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when placing an order.
Order & Transaction Details: Purchase history and preferences.
Technical Data: IP address, browser type, device information, and website interaction data collected via cookies and analytics tools.

How We Use Your Information

We use your information to:

Process and fulfill orders, including payment processing and shipping.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send order confirmations, shipping updates, and promotional emails (you can opt out anytime).
Prevent fraud and ensure website security.

How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure, and we encourage you to use strong passwords and avoid sharing sensitive information.

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

Payment processors to securely process transactions.
Shipping providers to deliver your order.
Legal authorities if required by law or to protect our rights.

Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, improve website functionality, and personalize content. You can modify your cookie settings in your browser at any time.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage you to review their policies before providing any personal information.

Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails by clicking the "unsubscribe" link in any email.
Disable cookies via browser settings.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

For questions about this Privacy Policy, please contact us at:

📧 Email: theflorelle.co@gmail.com